ModelTrainStuff.com Support Portal
Our Customer Support department is open:
Monday - Friday:
9:30am - 8:00pm EST
(6:30am - 5:00pm PST)
Saturday:
9:00am - 5:00pm EST
(6:00am - 2:00pm PST)
Sunday:
Closed
Retail Store Hours:
Monday - Friday:
9:30am - 5:00pm EST
Saturday:
9:00am - 5:00pm EST
Sunday:
CLOSED
Address:
MB Klein, Inc.
243-A Cockeysville Rd.
Cockeysville, MD 21030 USA
Toll Free Phone: 1.888.872.4675
Local Phone: 1.410.229.9995
modeltrainstuff.com
Monday - Friday:
9:30am - 8:00pm EST
(6:30am - 5:00pm PST)
Saturday:
9:00am - 5:00pm EST
(6:00am - 2:00pm PST)
Sunday:
Closed
Retail Store Hours:
Monday - Friday:
9:30am - 5:00pm EST
Saturday:
9:00am - 5:00pm EST
Sunday:
CLOSED
Address:
MB Klein, Inc.
243-A Cockeysville Rd.
Cockeysville, MD 21030 USA
Toll Free Phone: 1.888.872.4675
Local Phone: 1.410.229.9995
modeltrainstuff.com
General
Announcements
About Us
Frequently asked questions (FAQ)
Contact Info
International Shipping
Order Status
My Account
- How do I get a dealer account with Modeltrainstuff.com
- When will my order ship?
- I received the wrong product, what do I do?
- What is your return policy?
- I forgot my password, how do I reset it?
- How much is my shipping?
Retail Store
Newsletter
Buyer's Guide
Pricing and Billing
- How do I pay with Paypal?
- When will my credit card be charged?
- When will my credit appear on my account?
- I need a copy of my receipt/invoice, how can I get a copy of it?
- I have a question on my charges, who do I contact?
- Do I have to pay sales tax?