Frequently asked questions (FAQ)
Questions and Answers to Frequently asked questions are available here
- How do I get a dealer account with Modeltrainstuff.com
- When will my order ship?
- I received the wrong product, what do I do?
- What is your return policy?
- I forgot my password, how do I reset it?
- How much is my shipping?
- How do I pay with Paypal?
- When will my credit card be charged?
- When will my credit appear on my account?
- I need a copy of my receipt/invoice, how can I get a copy of it?
- I have a question on my charges, who do I contact?
- Do I have to pay sales tax?